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Terms & Conditions


Ordering your furniture

By placing a furniture order via the Bau Outdoors website, you are agreeing to our terms and conditions of use.

On receipt of your furniture order through this website, we will issue an email to confirm your order is being processed. The receipt of this confirmation email, providing it reaches you legibly and uncorrupted, forms a legally binding contract between us.

Furniture Items

All products listed on this website are subject to availability, and any delay in dispatch will be communicated to you. Standard dispatch is up to 7 days after receipt. If dispatch exceeds the listed period, you are welcome to cancel the specific order.


Any intellectual property rights, images and logos within this website, including when in doubt, copyright, belongs to Bau Associates. No part of this website or it’s source code may be used, transferred, copied or reproduced in any way other than for viewing it’s contents.

No material of obscene, misleading, inaccurate, defamatory or illegal content may be posted on this site. All applications are vetted prior to posting.

Your Information

We will not share personal information with any third parties, other than those essential to the delivery of products or services requested by yourself. Please view our Privacy Policy for more details.


All payments made either online or offline by debit or credit cards will be accepted once confirmed that our account has been credited. When payment is made by cheque, clearing of funds marks the point at which we deem payment to have been made.


Bau Associates endeavor to resolve any complaints or problems quickly. Always contact us by phone or email to allow us to help out. We will always get back to you promptly.

If you are not happy with your garden furniture, simply contact us within 14 days, stating the problem and how you would like us to help (replacement, refund, exchange). Provided goods are unused and undamaged, we agree to reimburse you for the specific purchase. Wood furniture must not have been left outdoors in the rain, as this makes full-price resale impossible.

Anyone placing order from product pages will be deemed to have read and understood these terms and there is a link to it on every page.

We do not take responsibility for any event that is beyond our control, nor for any consequence of such an event.

All purchases from are governed by English Law. Your statutory rights are not affected.

Do not hesitate to contact us for further details.

Registered in England and Wales. 6534685

Bau Associates (trading as Bau Outdoors), 49 Station Road, Great Bowden, LE167HL, UK

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